Informativa sulle spedizioni

Who We Are
cops-cutlure.com operates the website https://caps-culture.com. Our goal is to ensure a seamless and transparent shipping process for your
convenience and satisfaction. Below are the details of our shipping process.
Shipping Costs
● Free Shipping: We offer free shipping on all orders.

Shipping Range
● Delivery Area: We currently ship within [In europea].
● Future Expansion: We are considering expanding our delivery areas.
Order Processing Time
● Processing Time: Orders are processed within 1-2 business days, Monday to
Friday.
● Cut-off Time: Orders placed before 22:00 (GMT+01:00) Central European Standard
Time (Amsterdam) will be processed the same day; those placed after will be
processed the next business day.
● No Shipping Days: Orders are not processed on weekends or public holidays.
Delivery Time
● Estimated Delivery: Orders typically arrive within 5-7 business days after
processing, depending on the destination.
Shipping Process
● Courier Services: We use reliable carriers such as DHL, and FedEx for all
shipments.
● Tracking Information: After your order is shipped, you will receive an email with
tracking details.

Lost or Damaged Items

● Damaged Orders: If your order arrives damaged, please contact us within 48 hours
to initiate a resolution.
● Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns
● Returns Policy: For detailed return instructions, please refer to our [14 days].

Contact Us
If you have questions or concerns about this Shipping Policy, please contact us:
● Email: cops.culture.2026@gmail.com
● Address: via Gian Carlo Clerici italy
● Hours: 8 am to 6 pm